top of page

Privacy Policy

Last Updated: January 8, 2026

 

Grounded Grief Therapy ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.groundedgrief.com and use our services.

​

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.

​

1. Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

  • Contact us through our website forms

  • Subscribe to our monthly newsletter

  • Schedule an appointment or consultation

  • Register for groups or workshops

  • Communicate with us via email or phone

​

This information may include:

  • Name

  • Email address

  • Phone number

  • City and state

  • Insurance provider information

  • Any other information you choose to provide

​

Protected Health Information (PHI)

If you become a client of Grounded Grief Therapy, we will collect protected health information as required to provide therapeutic services. This information is protected under the Health Insurance Portability and Accountability Act (HIPAA) and is governed by our separate Notice of Privacy Practices, which you will receive at the start of treatment.

​

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device, including:

  • IP address

  • Browser type

  • Operating system

  • Pages visited and time spent on pages

  • Referring website addresses

​

2. How We Use Your Information

We use the information we collect to:

  • Respond to your inquiries and provide customer service

  • Schedule appointments and provide therapeutic services

  • Send you our monthly newsletter (if you have subscribed)

  • Communicate important updates about our services

  • Process insurance claims and billing

  • Improve our website and services

  • Comply with legal obligations

  • Protect against fraudulent or illegal activity

​

3. How We Share Your Information

We respect your privacy and do not sell your personal information. We may share your information only in the following circumstances:

​

Service Providers

We may share your information with third-party service providers who perform services on our behalf, such as:

  • Website hosting and maintenance

  • Email marketing services (for newsletter distribution)

  • Payment processing

  • Insurance verification and billing

​

These service providers are contractually obligated to protect your information and use it only for the purposes we specify.

​

Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities, such as a court order or subpoena.

​

Protection of Rights

We may disclose information when we believe it is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request.

​

Business Transfers

In the event of a merger, acquisition, or sale of all or a portion of our practice, your information may be transferred to the acquiring entity.

​

4. HIPAA Compliance

For clients receiving therapeutic services, all protected health information (PHI) is handled in accordance with HIPAA regulations. Our use and disclosure of PHI is governed by our Notice of Privacy Practices, which provides detailed information about how we protect your health information and your rights regarding that information.

​

5. Newsletter Subscription

When you subscribe to our monthly newsletter, we collect your email address to send you grief support content, insights, and updates. You can unsubscribe at any time by clicking the unsubscribe link at the bottom of any newsletter email. We respect your inbox and will only send one email per month.

​

6. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your experience. Cookies are small data files stored on your device that help us understand how visitors use our site.

You can configure your browser to refuse cookies or to alert you when cookies are being sent. However, some parts of our website may not function properly without cookies.

​

7. Third-Party Links

Our website may contain links to third-party websites, including our social media profiles on LinkedIn and Instagram. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

​

8. Data Security

We implement appropriate technical and organizational security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include:

  • Secure socket layer (SSL) encryption for data transmission

  • Secure storage of electronic records

  • Limited access to personal information by authorized personnel only

  • Regular security assessments and updates

​

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

​

9. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required or permitted by law. Client records are retained in accordance with applicable state laws and professional ethical guidelines.

​

10. Your Rights and Choices

You have certain rights regarding your personal information:

  • Access: You may request access to the personal information we hold about you

  • Correction: You may request that we correct inaccurate or incomplete information

  • Deletion: You may request deletion of your personal information, subject to certain legal exceptions

  • Opt-Out: You may opt out of receiving marketing communications from us at any time

  • Restriction: You may request that we restrict the processing of your information in certain circumstances

To exercise any of these rights, please contact us using the information provided below.

​

11. Children's Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected information from a child under 13, please contact us immediately.

​

12. Changes to This Privacy Policy

We may update this privacy policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post any changes on this page with an updated "Last Updated" date. We encourage you to review this policy periodically to stay informed about how we protect your information.

​

13. State-Specific Privacy Rights

If you are a resident of California, Oregon, or another state with specific privacy laws, you may have additional rights regarding your personal information. Please contact us to learn more about your state-specific privacy rights.

​

14. Contact Information

​

Grounded Grief Therapy

Email: katherine@groundedgrief.com

Phone: 202-599-1913

Website: www.groundedgrief.com

 

Grounded Grief East
1718 Connecticut Avenue NW, #201
Washington, DC 20009

 

Grounded Grief West
328 NE Failing Street
Portland, OR 97212

​

If you have questions or concerns about this privacy policy or our privacy practices, please contact us using the information above. We will respond to your inquiry as promptly as possible.

​

By using our website or services, you acknowledge that you have read and understood this Privacy Policy.

bottom of page